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Case Study: Tubers - A Course Correction in ERP Implementation

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From time to time, we feel compelled to share our findings and insights to help other organizations avoid falling into the same traps that befell a snack food manufacturer called Tubers. Their journey through digital transformation serves as a cautionary tale, highlighting the importance of balancing short-term cost considerations with long-term value creation. By examining Tubers' challenges and the strategies implemented to overcome them, we aim to provide valuable lessons and best practices for organizations navigating similar transformational journeys. Tubers, a leading player in the salty snack industry primarily specializing in potato chips, faced a critical juncture when their aging AS400 accounting package became unsustainable. Recognizing the need for digital transformation, Tubers opted for a Microsoft Dynamics 365 Finance & Operations (D365) implementation. However, the journey was...

Unleashing AI and ML in Database Services: A Call for Microsoft to Innovate

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The database landscape has witnessed a revolution driven by autonomous database technologies. Oracle, a pioneer in this space, has introduced the concept of a self-driving autonomous database that handles routine maintenance tasks, such as patching, upgrades, and tuning, without manual intervention. This innovation has not only enhanced operational efficiency but has also raised the bar for database management systems. In the midst of this revolution, Microsoft stands as a key player with its Dynamics 365 Finance and Operations suite, offering comprehensive solutions for businesses. However, to maintain its competitive edge and meet the evolving demands of the market, Microsoft must now turn its attention to incorporating artificial intelligence (AI) and machine learning (ML) services into its database offerings. By integrating AI and ML capabilities into its database service, Microsoft can prov...

Leveraging Leverage in the War on Cloud Costs: The Balance Between Agility and Complexity

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Workload migration to the cloud has become a strategic necessity for companies looking to improve scalability, agility, and cost-effectiveness the digital market. But, with so many cloud service providers, preserving portability and avoiding vendor lock-in have become crucial factors for businesses trying to secure their operations for the future. The Challenge of Vendor Lock-In Vendor lock-in occurs when a company becomes heavily dependent on a particular cloud provider's proprietary service, making it difficult or costly to switch to another provider. This dependency can stem from the use of specialized services, unique APIs, or tightly integrated workflows offered by the provider. While these services can offer significant benefits in terms of performance and functionality, they can also create a barrier to migrating workloads to alternative cloud platforms. The Importance of Portability ...

From Puppets to Professionals: Navigating the Maze of CYA Leadership and Accountability

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Innovation is not only a buzzword in the enterprise environment; it is essential to survival. Businesses in all sectors are always looking for new and creative ways to stay ahead of the curve. But self-serving or more directly CYA (Cover Your Ass) leadership is a silent disease that is stifling organizations' capacity for organic innovation. CYA leaders, driven by personal gain and short-term benefits, often prioritize their own interests over the long-term success of the organization. They wield decision-making power and influence in ways that hinder rather than foster innovation. One of the most detrimental consequences of such leadership is the propensity to rely heavily on outsourced software development teams or commercial-off-the-shelf vendors instead of nurturing internal talent and capabilities. Why does this happen? It stems from a belief held by these leaders that outsourcing ...

The Pitfalls of Politically Compromised ERP Director's Self-Serving Agenda

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Decisions taken by directors can have a significant impact on the organization's financial stability as well as enabling digital transformations against the complexities of a large monolithic enterprise resource planning (ERP) application such as Microsoft Dynamics 365 Finance & Operations. Unfortunately, political compromise sometimes obscures judgment, resulting in choices that put immediate advantage ahead of sustainability over the long run. An instance that best illustrates this is the tale of Kimber Fiorina, the politically tainted director of ERP, whose choices caused a company to struggle with significant technical debt and reduced functionality. Kimber Fiorina, entrusted with the critical task of overseeing ERP implementation and integration, chose to align the organization with a low-cost, low-value offshore ERP partner. Despite warnings and concerns raised by the technical...