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Showing posts from June, 2024

Reclaiming the Digital Frontier: Innovating Beyond Vendor Lock-In

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As businesses become increasingly reliant on cloud computing, the potential for cloud providers to implement surge pricing for their services looms large. Much like the dynamic pricing models seen with ride-sharing services such as Uber or even fast-food chains like Wendy's, which adjust prices based on demand, cloud providers might explore similar strategies to maximize their revenue. The notion of surge pricing in the cloud computing world, where the cost of compute resources could fluctuate based on the time of day or other external factors, raises significant concerns for businesses that depend on these services for their daily operations. The concept of surge pricing is not new. Ride-sharing companies like Uber have long used it to balance supply and demand, charging higher fares during peak times to incentivize more drivers to hit the road. Similarly, Wendy's and other fast-food est...

Case Study: When ERP Implementer Promises Meet Real-World Failures

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Falcon Freight, a prominent trucking company known for its efficiency and reliability, sought to enhance its operations by implementing an advanced ERP system. With Microsoft Dynamics 365 Finance and Operations at the core of their technology stack, Falcon Freight aimed to streamline their warehouse management, maintain their fleet and customer inventories, support third-party logistics, and integrate sophisticated route optimization solutions. To address their comprehensive operational needs, Falcon Freight decided to procure an ISV solution from what appeared to be a reputable partner. Attracted by persuasive marketing and promises of seamless integration, they engaged in a partnership that seemed promising at first glance. However, the reality proved to be starkly different. The implementation quickly became a disaster, exposing the lack of integrity and ethical practices of the vendors in...

Ask Adam: Navigating Corporate Politics and Offshore Outsourcing

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Dear Adam, I am a frontline manager of software developers and business analysts in the ERP space. Recently, my boss has been pushing for more usage of disengaged offshore partner resources. Should I be concerned with this approach, and should I push back? Sincerely, Concerned Manager Dear Concerned Manager, Your concerns are valid, and you're not alone in facing this dilemma. The push for using offshore resources, especially those who are disengaged and distant from your core operations, is a topic that needs careful consideration. Here’s why you should be cautious and proactive in your response: The Risks of Offshore Partner Resources Quality and Productivity: Disengaged offshore resources will lack the contextual understanding and deep integration with your business processes that your local team possesses. This can lead to lower...

Escape the Open Office: The Path to Developer Productivity

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The trend of open workstations, designed to foster high collaboration among software development teams, has been a subject of heated debate. Recently, we conducted a survey of our top clients' leading developers to gauge their sentiments about this workspace model. After gathering responses from 100 seasoned developers, the results were overwhelmingly against the open workstation setup. Contrary to the intended benefits of promoting collaboration, the primary feedback from developers emphasized the need for workstations and environments that minimize distractions. The nature of software development demands deep focus and uninterrupted concentration. Developers reported that open workstations, characterized by loud talking, constant movement, and a general flutter of activity, significantly hinder their productivity. The cacophony of an open office disrupts the mental flow required for complex...

Innovation Incubator: The Blueprint for Retaining Top Development Talent

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Creating a developer-friendly work environment is essential for organizations aiming to retain top-notch talent and foster innovation. As a consulting firm specializing in technical guidance, project delivery, and organizational effectiveness, our findings suggest that the most successful organizations implement several key policies and procedures to nurture their development teams. These strategies not only help in retaining valuable talent but also ensure that the critical tribal functional knowledge necessary for sustained innovation remains within the organization. Training Trumps Outsourcing: The Secret to Developer Success One of the primary pillars of a developer-friendly environment is providing an adequate budget for continuous training of internal development staff. Organizations that prioritize long-term skill development over short-term political wins understand the strategic value o...

Preparing for Successful Dynamics 365 Finance and Operations Implementation

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Dear ERP Implementation Advisor, I am the director of IT at a large, mature organization, and we have decided to start an ERP implementation project. We are committed to fostering an innovative spirit and believe in doing things better than our competitors. We employ a talented team of internal developers and technical resources, with a headcount of 5-10 FTEs, and do not see the value in long-term consulting or contractor partner relationships. As we begin the system implementer (SI) selection process, what are some key pitfalls to be cognizant of to ensure our project stays on track and achieves its goals inline with our culture? Embarking on a large ERP implementation such as Dynamics 365 Finance and Operations is a monumental task for any organization. The goal is to streamline processes, improve efficiency, and drive growth. However, the journey is fraught with challenges that can lead to b...